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Case study · Telegram Ads

VPN Service CAC from $15 to $5 in Telegram Ads: 3,763 Payments for $20,130

  • Geo: CIS
  • Trial: 3 days
Ad spend$20,130
Payments3,763
CAC$5.3
Conversion9.7%
9.7%conversion from bot launch to payment
$3.2–3.8CAC during the best weeks

The client is a VPN service in CIS selling through a Telegram bot with a free 3-day trial.

Goal: scale sales with CAC under $6.

What went wrong and how we fixed it

1. Starting CAC — $15

Problem
In the first days one payment cost $15.35 — nearly three times above target.
Solution
Every day we mass-launched campaigns targeting competitor channels and bots. Using our tool we set up auto-rules — expensive campaigns were paused automatically without manual checks.
Starting CAC $15.35Brought down to $5.3Best weeks $3.2–3.8

2. 3-day trial — no way to tell if a campaign is expensive

Problem
A user launches the bot and gets a free 3-day subscription. Payment doesn't come right away — yesterday we spent $500 and saw 20 payments, while most users were still on trial.
Solution
We calculated expected CAC: spend divided by payments plus 10% of active trials. This let us make decisions on a campaign within a day instead of a week.
Decision in 1 dayWas 7 days

3. Scaling winning targets

Problem
We needed to find the best competitors and scale them, not spread the budget across the entire market.
Solution
Winning targets were grouped into combined campaigns where we tested new creatives. The best results came from exactly these groups of proven competitors.
Competitor #2 — $1.28 per paymentGroups — 985 payments at $5.18
  • 7,128 bot launches — best campaign
  • €2,454 spend on a single campaign
Source: Telegram Ads

Creatives we used

«РАБОЧИЙ VPN Если не работает — вернём деньги.»
«ПЕРВАЯ ПОМОЩЬ ИНТЕРНЕТУ»
«НЕТ ПОДКЛЮЧЕНИЯ Проверьте подключение к интернету ВКЛЮЧИТЬ VPN»

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  1. We go through the product, GEOs and where the traffic should land
  2. You get a CPM and CPC forecast and a test budget
  3. We launch the test and show the numbers in a week
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